The Challenge A rare explosion on a major university campus led to the closure of two dormitories, including a campus dining facility, displacing more than 1,300 students. The damage led to the need for a new dining facility that would…
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Case Study: UNR, A Disaster Relief Success Story
Case Study: Maximizing Flow
The Challenge When approached with a challenge it is typical for the Duke team to ask a series of questions to learn more about the challenges facing the client. At a recent meeting with a Food Service Director for a…
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Case Study: Maximizing Throughput
The Challenge Like so many Duke customers of the past, a Food Service Director for a public school district in Texas found that in cafeterias throughout the district, they simply didn’t have adequate horizontal space. (Or as one Duke customer…
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Case Study: Make to Order
The Challenge In the case of this chain restaraunt, the challenge was typical, increase throughput while maintaining consistent food quality and excellent service. In an environment where the bottleneck exists in cooking, this chain needed to ensure that they were…
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Case Study: Historic Solution
The Challenge Maintaining the design integrity of an old building when installing a Duke serving system is a test the Duke team faces often. However, preserving the historical integrity of an edifice located on the campus of one of America’s…
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Case Study: The Right Size
The Challenge Duke was tasked with designing a versatile food service platform allowing a c-store to execute in hundreds of existing and new stores with varying space constraints from 15’to 22’. The Solution Duke created modular workstations to function in…
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Case Study: Min. Space – Max. Efficiency
The Challenge New customers – and innovative solutions – sometimes come from the most unexpected situations. Such was the case in 2016 when Duke introduced its latest production center at a national trade show. An attendee visiting Duke’s booth needed…
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Workspace Utilization & Consumer Appeal
The Challenge For this growing fast casual restaurant, Duke was challenged with redesigning a long, linear serving system that was permanently locked together, making cleaning and maintenance difficult and in some cases impossible. The customer had three requests: 1. Make…
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Serving Line Headlines a NY Ski Resort Foodservice Renovation
West Mountain Ski Resort’s cafeteria and commissary area remained unchanged since the mid 1960s, until a recent renovation provided a significant, and much needed, upgrade. “I’ve been familiar with this mountain since I was a kid, since I live in…
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KFC
A leading chicken QSR was impressed with Duke’s product holding technology but challenged us to increase capacities, extend hold times, help them eliminate water and save energy. Duke developed a product holding solution that: Eliminated their steam table for the…
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Howard County
Brand: AeroServ Goals: Accelerate speed of students through line during meal rushes and ease/excitement of student use. Built for wear and tear of students with mobility for space changes. Assist in providing optimal food safety. Unique Features: Modular-build to meet…
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DISD Breakfast Carts
Brand: Aerohot Breakfast Cart Goals: Provide an atmosphere for excited participation among students. Provides incremental revenue opportunity by being highly mobile for food sales at various school events in various locations/events. Unique Features: Customized graphics and signage packages with school…
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Floyd Hospital
Brand: Thurmaduke Modular Goals: Enhance merchandising for increased revenues and greater customer participation. Mitigates food safety risks and operations inefficiencies. Easy-to-use and move. Unique Features: Hot and Cold Well Units, Next Generation Food Guard(18 Gauge, 300 SS Frame) with double-decker…
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Scarsdale High School
Brand: Expressions Goals: Accelerate speed of students through line during meal rushes. Increases student participation. Hot and cold food options with energy, water, and labor savings. Unique Features: Modular or continuous counter body options, solid top lengths from 18″ to…
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Frutation Edible Arrangements
Quick serve modular metal counter system enables rapid trouble-free expansion for Frutation® ➤ Time and motion studies to help improve the design and layout and increase productivity ➤ UL and NSF approved modular metal counters hasten national expansion and acceptance…
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Columbia Heights High School
Columbia Heights High School needed a more functional and up to date cafeteria Successes: Improved food quality. The perception of more food choices. Better flow which allows students more time to enjoy their lunch. Equipment Includes: Thurmaduke Serving System Next…
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Morgan County Schools
Green Acres, Sherman, and Columbine Elementary all received serving line overhauls in the last two years as part of a Morgan County, Colorado K-12 makeover. Expressions Serving Systems by Duke provided upscale, repeatable, and kid-friendly platforms for each of the…
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Jefferson County Schools
The second largest school district in Colorado partners with Duke Thurmaduke Serving System to buy similar mobile, modular stations that can be shipped and moved to different schools over the course of the station’s lifetime. Flexibility, common parts, and easy…
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Bearden High School
Bearden High School needed faster, more inviting, and better self-service oriented lines branded around its current themed stations. Additionally, it needed to bolster its very popular and profitable pizza station. Successes: Bearden’s three branded lines and separate pizza station have…
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Oakdale K-12 School
Tasked with serving all grades, K-12, for both breakfast and lunch with a very high participation rate, Oakdale K-12 needed better space, better food presentation, and an overall makeover. Duke was proud to be part of the extreme makeover. Successes:…
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Lincoln Elementary School
The AeroServ lines serve approximately 900 students in each lunch period. The self-serve lines allow students to move quickly through the lines with the assistance of their teachers. Successes: The staff is very pleased with the lower height of the…
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Lincoln Middle School
This is a connected school, with both Middle and Elementary students. This serving line is a Thurmaduke system, which serves approximately 950 students in one big wave at lunch. Successes: The staff and students are very happy with the lines,…
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STEM Academy
STEM Academy is a small-but-growing school, focusing in Science, Technology, Engineering and Math. The cafeteria serves approximately 600 students, with more incoming each year. The serving line is half self-serve, and half operator-served. Successes: The Thurmaduke lineup allows for three…
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West Elementary School
This is an AeroServ lineup installed in 2013, to replace an antiquated system. The self-serve lines allow kitchen staff to remain more hands-off. They serve approximately 500 students, in 2-3 waves per meal period. Successes: Previous counter system only covered…
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Lebanon High School
This stunning new school and kitchen needed a top-notch serving design that matched the new interior space and generated attention and participation in its traditional service area as well as its money-making a la carte space. Successes: The WOW factor…
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Farragut High School
The Admiral’s Café at Farragut High School features new upgraded serving lines in three branded food areas (Hencredible, Gionni’s, and World’s Fare), serving 500 students each day. Successes: Better movement through the line…better speed.…better branding…better hot and cold storage without…
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Pinson Valley High School
This new school cafeteria serves hot breakfast and lunch items with full and self-serve stations, including pre-packaged offerings. The counter design matches the design of the renovated kitchen and common space. Successes: Now students can have more menu options and…
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Stewart’s Creek High School
This brand new school features a breathtaking new kitchen with the most advanced modern equipment, including 10 Thurmaduke serving pods by Duke. The kitchen staff dishes up breakfast and lunch for approximately 800 students. Successes: The new cafeteria serves 180…
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Carter Elementary School
This lineup was incorporated into a brand new Elementary School. They serve approximately 450 kids in multiple waves for each meal. Successes: These serving lines are a huge improvement over the previous system- with self-draining hot wells, the cafeteria staff…
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Gresham Middle School
This cafeteria opened in November of 2013, serving 400+ students in multiple waves each day. The new system is completely self-serve except for one section of the lines. Successes: Can now serve large quantities of students with fewer hands-on staff…
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Clay Chalkville High School
A fully renovated serving space in the cafeteria with new double-sided cashier stations smoothly handles the rush of 1,300 students at lunch time. Successes: Prior to the redesign, the cafeteria applied a scatter system that jammed up the flow of…
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Sunbright K-12 Schools
Newly constructed in 2012, the Expressions serving lines give the school a cohesive foodservice brand, focusing on healthy options for the students. The high-end food presentation needed to appeal to a wide age range, from elementary through high school students,…
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Redstone Arsenal, Lakeside Cafe
Newly constructed in the fall of 2013, the Lakeside Cafe is located just outside Army Military Command Headquarters. The cafe serves hot breakfast and lunch with full-service and self-service stations, and also offers pre-packaged items and a coffee bar. Prior…
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