Committed to Quality

Duke’s commitment to producing a quality product is unsurpassed and in an effort to consistently raise the bar our quality teams live by the following objectives:

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  • Monitor and respond to customer satisfaction while decreasing customer concerns.
  • Develop the skills of all employees and encourage employees to participate in system improvement.
  • Optimize administrative processes.
  • Meet all defined customer requirements in a cost-effective manner reflecting continual performance improvement.
  • Develop, manufacture and market products that are safe for their intended use and efficient in their use of energy.
  • Reduce or eliminate pollution and waste.

Duke is an ISO 9001:2015 certified manufacturer. In addition, incorporated into our quality management system is an approved UL Data Acceptance Program for our new product development laboratory with mandated compliance clauses to ISO: 17025.

Duke supports our green environment and is an ISO 14001 certified manufacturer.